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MEMBER BLOGS

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New Benefits With Your Membership

By Liz Shine
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I have some big news to share: Starting April 17 th , the User Group for Dynamics 365 (D365UG) will be part of your CRMUG membership! What does this mean? It means your membership with CRMUG will give you access to D365UG.com with more content, more resources, more like-minded users, and a personalized site experience. The enhanced D365UG site provides: Expanded resources specifically developed for those who are considering or have moved to Dynamics 365 Educational offerings to sharpen your professional skills and help make you a subject matter expert in your organization A community of like-minded professionals, just like you – whether you continue ...
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Don’t Miss Out! Join Us for Summit EMEA, 24-26 April in Dublin

By Kaylie Verhagen
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Time is ticking. Don’t miss out on your last chance to register for Summit EMEA . From 24-26 April, the Convention Centre in Dublin, Ireland will be taken over by nearly 1,500 Dynamics users and partners from all over Europe for Summit EMEA. Register Now. Get Inspired by 200+ Sessions The Summit EMEA programme offers attendees the opportunity to hear about the latest trends and developments within the industry and attend technical and functional training for all product versions. At the moment, 128 D365UG/AXUG sessions and 100 D365UG/CRMUG sessions have been announced within the conference schedule. Don’t Miss These Side Events Alongside ...
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Summit EMEA: The Value of Building Lasting Relationships within the Community

By Kaylie Verhagen
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It’s proven that communities exist because of the relationships within. Even though it’s usually the content that brings you to an event like Summit EMEA, the great experiences you will have are founded in the interactions with the community. From 24-26 April, the doors of the Convention Centre in Dublin will open for three days of the Summit EMEA conference. Join the community of nearly 1,500 Microsoft Dynamics 365, AX and CRM users, industry experts and software development vendors from all over Europe for this can’t miss conference: Register Now Hear it from your peers These days, there are many ways to consume information online, but nothing beats ...
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AssureSign’s in AppSource! Try eSignature FREE for 30 Days.

By Michelle Cloninger
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When was the last time you purchased an app outside of an app marketplace? On your smartphone for example, the marketplace defines itself based on the phone’s brand... Apple has its “The App Store” and Android has “Google Play.” These stores provide what makes having a smartphone worth the hundreds, or perhaps thousands, of dollars we pay every year or two worth the investment. After all, while Siri or Google can find a YouTube video or Hail a Lyft, they need the hosting application to do it! Our point? Integrating applications or software with your device is what takes it from ordinary to digitally extraordinary … and application marketplaces ...
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Arrive Smart & Leave Even Smarter: Summit EMEA Pre-Conference Academy Classes You Shouldn’t Miss

By Kaylie Verhagen
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With Summit EMEA drawing nearer, it’s also time to get ready for Summit EMEA’s Pre-Conference Academy. Besides filling your agenda with inspiring breakout sessions and opportunities to learn, you have the opportunity enhance your Summit EMEA 2018 experience by joining Pre-Conference Academy . On Monday, 23 April, there are seven half- and full-day classes to choose from covering a variety of topics, such as Power BI, Finance, and Dynamics 365. Explore all available classes. Here are some Pre-Conference Academy classes you shouldn’t miss: Dive Into the Power BI World | Monday, April 23 | 09:30 – 17:00 Instructor: Tristan Malherbe, Microsoft Data ...
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Integrate external web resource with Dynamics 365 Customer Engagement / Dynamics CRM using Azure-Logic App

By Ankit Shah
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http://www.inkeysolutions.com/blogs/integrate-external-web-resource-with-dynamics-365-customer-engagement-dynamics-crm-using-azure-logic-app/
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Employee Self-Service in Dynamics 365 for Talent

By Stefano Tempesta
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Employee Self-Service is a module of Microsoft Dynamics 365 for Talent that help your employees improve their productivity and get the answers they need when performing a task in Dynamics 365 or in Outlook. Employee Self-Service provides capabilities for: Time tracking and absence management• Absence management and sick notes Vacation request and monitoring of approval progress Display of remaining leave Travel expenses and receipt submission Progress of scorecard and of training and development Download of forms and employee information Employees can organize their own absences, activities, travel expenses and receipts, without having to ...
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Your Peers are the True Rock Stars within your Community, meet them at Summit EMEA

By Kaylie Verhagen
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With the rise of the Internet and all of the content that comes with that, it can be difficult to justify the time & effort it takes to travel to a conference. If you can look up industry information online and log into a webinar to learn about the newest trends, why bother heading to Summit EMEA to expand your knowledge? Learning from other people’s experiences at a conference is the most effective way of getting up to speed with the latest developments and products. Luckily, Summit EMEA has plenty of opportunities for you to do that! Hear it from your peers We’ve spoken with several users, MVP’s, partners and Microsoft within the community about ...
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‘Build Your Own’ Focus Conference: Customized Microsoft Dynamics 365/CRM Training

By Delaney Freer
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We all have unique needs when it comes to our jobs. It can be difficult to find ways to customize your education, but Focus, held May 21-24, 2018 in Indianapolis, provides just that! t! Focus does things a little differently than our traditional conferences - It is split up into four, two-day mini-conferences. All Power BI, Microsoft Dynamics 365, AX, CRM and NAV users are invited to join their peers and technical experts in the "Crossroads of America" where you can pick and choose which Focus conference to attend, best suited to your skills and interests. Monday, May 21- Tuesday, May 22, 2018 Dynamics NAV User Group (NAVUG) Power BI User ...
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Microsoft Dynamics 365 Customer Engagement vs NAV CRM

By Cory Johnson
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Microsoft Dynamics 365 Customer Engagement vs NAV CRM The key factor in determining whether to deploy Dynamics NAV or Dynamics 365 Sales to meet your needs will depend on where the data is held that the CRM processes need to access. If sales & marketing is mainly transactional or draws heavily on data in an ERP system, then Dynamics NAV CRM is likely to be the better choice. If sales & marketing is longer duration, with more complex Customer interactions, then Dynamics Customer Engagement will work better. Unique System Features Dynamics 365 Sales NAV CRM Dynamics 365 App for Outlook Outlook Add-in ...
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Video: Why Content is King at Summit EMEA

By Kaylie Verhagen
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As you probably already know, content is king at Summit EMEA. Over 400 submissions for content came in, but the programming committee has selected only the best and most requested sessions to be included in the program, to ensure the highest quality of content possible. Hear it from your peers We’ve spoken with several users, MVP’s, partners and Microsoft within our community about which content they look forward to most and why they’re headed Summit EMEA. In the video below, Fredrik Neiderud, Sarah Critchley and Thomas Bonde share their story: Session highlights At the moment, 104 D365UG/AXUG sessions and 94 D365UG/CRMUG sessions have ...
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D365UG/CRMUG Summit Phoenix Announcements – Call for Proposals, Hotels & More!

By Delaney Freer
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D365UG/CRMUG Summit Phoenix is the only conference that brings the Microsoft Dynamics 365/CRM community together to learn, connect, network and have access to finding the solutions you need. With three months before Early Bird pricing ends there are announcements and actions that await you! Call for Proposals If you are a subject matter expert with a great concept for an educational session for Summit Phoenix, you’re in the right place. We are now accepting proposals for educational sessions through April 20, 2018: Submit Your Ideas. Hotel Blocks Housing for Summit Phoenix is officially open with discounted Summit group rates available until ...
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How to Compare CRM Options for the Employee Benefits Broker Industry

By Ryan Plourde
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Insurance benefits brokers know that using a good CRM system can make them more productive. But, finding one can be easier said than done. A good CRM system can help any business quickly identify new sales opportunities, manage follow-through from lead to close, and nurture existing customers. But the methods and terminology used in the insurance industry for employee benefits brokers are unique. Not using any system is ineffective. Just choosing an off the shelf CRM system can prove to be disappointing. But building a custom solution written just for your company can be prohibitively expensive. Let’s compare the options and the solution. Managing ...
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Enhance your Summit EMEA Experience with These Inspiring Side Events

By Kaylie Verhagen
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With only five weeks to go, Summit EMEA is taking form. Alongside the main conference, there are also plenty of inspiring side events that will allow you to enhance your Summit EMEA experience and get the most out of your visit to Dublin. Don’t miss out on these side events happening at Summit EMEA. Pre-conference Academy - Monday, 23 April, The Convention Centre Dublin Besides filling your agenda with breakout sessions and opportunities to learn, you can now maximize your Summit EMEA 2018 experience by joining our Pre-Conference Academy, new this year! Half- and full-day trainings are available on Monday, 23 April. There are seven classes to choose ...
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Delivering a Modern Customer Journey through Digital Transformation

By Jodie Gilroy
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Delivering a Modern Customer Journey through Digital Transformation *This blog was reposted from Ledgeview Partners - http://ledgeviewpartners.com/blog/delivering-a-modern-customer-journey-through-digital-transformation/ The way customers consume content nowadays is extremely digital. Their first impression and following interactions with your business often stem from digital resources. This should come as no surprise, no matter what department you are in, within your company. To deliver a modern customer journey through digital transformation, businesses must not just transfer their content from the “real world” to the digital realm but create purpose, ...
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Focus 2018 schedule now available! Register today for access to 45+ deep-dive sessions

By Delaney Freer
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Over the last several months the Focus Programming Committee has worked diligently to determine the most relevant and useful session topics for Microsoft Dynamics 365/CRM users and they are ready to share Focus 2018 session details with you! Check out the schedule The full schedule of deep-dive sessions is now posted online. View the 45-plus session line-up and accompanying descriptions so you can find the right ones for you. All sessions are 90-minutes long, taught by technical experts, and cover intermediate/advanced topics. Click here to view all Focus sessions, including speakers and descriptions. Here's a sneak peek: Advanced ...
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D365UG|CRMUG Summit 2018 - Call for Proposals!

By Laurie Gramer
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​Hi to all - Summit 2017 in Nashville was a great a experience for all as we welcomed 1,700 of our fellow users of Dynamics CRM and Dynamics 365. We are planning for Summit 2018 in Pheonix, AZ and hope to have the bulk of many of the wonderful content suggestions and ideas posted by the end of June! This community is your community built by users for users, I encourage all members of D365UG|CRMUG to nominate and propose a topics across the wide-variety of tracks or topics of interest that will shape the experiences for all of us as Dynamics 365 or CRM existing users. You all have experiences to share and learning that would benefit others. Call for ...
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New Partnership: Avtex & AssureSign Provide CX Advantage for Dynamics Users

By Michelle Cloninger
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Did you know that 86% of customers are willing to pay more for a product accompanied by a better customer experience (CX)? With this statistic in mind, the projection that customer experience will outrank key differentiators like price and product by 2020 provides little shock value. It’s statistics like these, coupled with the growing influence CX has on tech companies’ profit and rank, that create a thirst for the CX consultative services offered by companies like our newest AssureSign Connect platinum partner, Avtex. Who is Avtex? Specializing in enterprise, Avtex is a full-service customer experience consultancy that ...
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Integration Highlight: Dynamics / LinkedIn Nav / AssureSign

By Michelle Cloninger
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The sales industry. Some think of door to door salesmen, others think of telemarketing . The reality? Enhanced and increasingly available technologies have enabled salespeople to do more in less time by working smarter- not harder. The marketplace is more saturated with products than ever before, but with increasing dependency on technology and digital transformation , a growing piece of the product pie consists of tech products. There’s certainly no shortage of competition in the market of tech—how easy would that make things for us!?—so to shore up consumption, companies have started investing more money into products that allows for a more ...
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Swagger in Microsoft Dynamics 365 Web API

By Ankit Shah
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http://www.inkeysolutions.com/blogs/swagger-in-microsoft-dynamics-365-web-api/
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